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Sustainable Development - Universal Accessibility

This award is driven by the Tourism Grading Council of South Africa, who in 2010 incorporated Universal Accessibility (UA) grading criteria for the first time in its other quality grading criteria. TGCSA will make the Lilizela Tourism Award for Universal Accessibility to facilities and services at accommodation establishments and MESE venues that are accessible for people with disabilities.

Note that TGCSA does not penalise establishments for not meeting universal accessibility criteria. However, all tourism businesses are strongly encouraged to create an environment that is fully accessible for people with disabilities.

mobility4

Lilizela Mobility Universal Accessibility 1 - 3

Awarded to an establishment which offers the best consistent service and facilities to mobility impaired travellers. 

Visually3

Lilizela Universal Access Visually Impaired 1 - 3

Awarded to an establishment which offers the best consistent service and facilities to visually impaired travellers. 

hearing2

Lilizela Universal Access Hearing Impaired 1 - 3

Awarded to an establishment which offers the best consistent service and facilities to hearing impaired travellers. 

all ua2

Lilizela General Universal Accessibility Award 1 - 3

Awarded to an establishment which offers the best consistent service and facilities to mobility, visually and hearing impaired travellers.